Senior Engagement Project Manager - Global SaaS

Location London
Discipline: Technology
Job type: Contract
Salary: £100000 - £140000 per annum
Contact name: Hannah Cleary

Contact email: hannah@principlehr.com
Job ref: 36013
Published: about 5 hours ago
Startdate: asap

Senior Engagement Project Manager - Global SaaS

  • London or Surrey (Hybrid)
  • Contract ; 12 months (strong chance of extension)
  • Salary; £100k - £140k pa

We're partnering with a global SaaS leader to find a Senior Engagement Project Manager to take ownership of complex ServiceNow delivery programmes - leading from strategy through to execution.

This isn't just another project delivery role. You'll be the trusted point of accountability for governance, delivery excellence and stakeholder success - ensuring every engagement delivers real business impact.

What You'll Do:

  • Lead end-to-end ServiceNow projects, driving outcomes on time, on budget and to scope.
  • Manage governance, budgets, risk, resourcing, and stakeholder alignment.
  • Apply NowCreate methodology and industry best practice.
  • Build and guide multi-disciplinary teams across delivery and partner organisations.
  • Act as the bridge between Sales, Partners and Customers, ensuring clarity, control, and measurable results.

What You'll Bring:

  • Proven record leading multiple ServiceNow implementations.
  • 8+ years' experience in delivery leadership (Engagement Manager / Senior PM).
  • Background in Professional Services or Consulting.
  • Strong client-facing leadership and financial governance skills.
  • Passion for solving complex problems and driving business transformation.

If you're a ServiceNow delivery leader ready for a high-impact, high-trust role with a world-class SaaS organisation - we'd love to hear from you.