Customer Success Manager Major Global SaaS Technology business.
One of the world’s fastest-growing Tech/Media companies whose EMEA HQ is based in London would like to appoint a Customer Success Manager to manage, nurture and ensure R.O.I on each account is maintained.
As a CSM you are a leader in customer success to achieve results throughout the product lifecycle.
The Offer
An annual salary of £60K per year
Hybrid working from state-of-the-art offices in central London
12-month contract which can be extended
Opportunity to work as part of a global, friendly, collaborative team with high-end digital clients.
What you’ll do
Lead customers through digital transformation with a clear view of customer objectives and key performance indicators.
Maximize value realisation and return on investment from the solutions and services they buy.
Build positive relationships at senior levels, including C-Level, within some of the biggest companies in the UK.
Track accounts’ performance and lead critical blocking issues with clear execution plan and drive to get closure.
What you need to succeed
Experienced in post-sales account management in Digital Marketing, SaaS, or similar.
Proven effectiveness in managing an account portfolio of large, global, sophisticated, and strategic accounts at a senior level.
Experience supporting clients with a spend in excess of £500K
Consultative approach to sales and renewals.
Interested?
Apply today with CV . All communications will be treated in the strictest of confidence.
Back to job search
Customer Success Manager - SaaS
Location | London |
Discipline: | Office Support |
Salary: | £60k |
Contact name: | Emma OConnell |
Contact email: | emma.oconnell@principlehr.com |
Job ref: | 2516 |
Published: | over 1 year ago |
Latest jobs
- Business Development Manager - Global B2B SaaS Tech
-
Job location: London Job salary: £101k to £105k basic + benefits
The role: Business Development Manager – Global...
- Customer Relationship Manager CRM – Digital Campaigns
-
Job location: London Job salary: £65,000 - £70,000 pa
Customer Relationship Manager CRM – Digital Cam...
- Integrated Marketing Manager
-
Job location: London Job salary: £85,000
Title: Integrated Marketing Manager Company...
Get new jobs for this search by email
By submitting your details you agree to our Tnc