Technical Analyst EMEA - Resource Allocation - SaaS

Location London
Discipline: Technology
Salary: 42000
Contact name: Sowmya Rajendra

Contact email:
Job ref: 2833
Published: 11 months ago
Amazing opportunity for a Senior Technical Analyst to join the team of one of the world’s fastest-growing tech companies.

As a Senior Technical Analyst - Resource Management Rep, you will be responsible for the triaging and allocation of product support cases and the management and allocation of relevant teams and resources.

This is a 12-month contract role inside IR35 - PAYE - the possibility of conversion/ extension depending on performance and business requirements.

So, what’s in it for you?
  • Attractive Salary circa £42k d.o.e
  • 33 Days Holidays per Annum
  • 2 /3 days onsite in the state of art offices based in Staines, Surrey
  • Exposure to new technologies
  • Support and mentoring within a friendly environment

What should you have?
  • Proven and Demonstrated Customer Support background in a Technical Environment(SaaS, Cloud)
  • Previous experience in resource allocation, escalation
  • Previous knowledge working with or supporting tools such (Workday, Oracle, SAP, ServiceNow, etc) is desirable
  • Experience providing customer support to cross-functional teams

What to do next?

Apply now for immediate consideration or call Som for further information. Don’t have your CV to hand apply with your LinkedIn profile

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