Health & Safety Analyst
Permanent, Dublin region
Salary: Top Tier Salary paid
26 days annual leave
6.5% employer pension contribution
flexible approach to hours & free parking
- Manage and respond to escalations, both internally and externally and ensure SLAs are met
- Own various KPI's and Metrics and responsible for improvements and ops excellence against those metrics
- Help shape global team vision and establish team goals, and work with direct reports and leaders across the organization on strategies for executing, measuring progress, and sharing results
- Understand top safety abuse concerns, quality, or customer insight data, and support your team in making recommendations to improve our product, policies, and procedures to keep the platform safe
- Gather and synthesize relevant data, facilitating improvements in the tools and techniques to help scale the team and mitigate future risk
- Build strong relationships with internal partners in order to identify and facilitate solutions that increase user safety and operations efficiency.
- Advocate for users within markets, partnering with global and cross-functional teams to develop global solutions
- Provide mentorship, guidance and career development to members of your team
