Senior Social Media Associate

Discipline: Technology
Job type: Contract
Salary: €55000 - €76000 per annum
Contact name: Rory Glass

Contact email: rory@principlehr.com
Job ref: 35870
Published: about 23 hours ago
Startdate: ASAP

Social Media Manager -Crisis Management

  • Salary: €55-€76k
  • Contract length: 6 months with potential to extend
  • Location: Fully remote in Ireland
  • Working hours: full time 40 hours per week, must be able to work weekends+ public holidays and evening shifts.
  • Please note that this role requires you to work Sunday to Thursday OR Tuesday to Saturday for 9 hours per day (including a 1 hour break) anywhere between 7am to 8pm

A leading global community platform is seeking a highly skilled Social Media Manager to join its Channel Communications team. In this role, you will support reputational risk management, contribute to issues and crisis response strategies, and collaborate cross-functionally across global teams.

You'll manage reactive and proactive communications across social platforms, provide campaign reporting, and help shape content and response playbooks.

You'll need excellent writing skills, a strong grasp of social listening tools, and experience handling sensitive, high-impact messaging. Proficiency in English is required; additional languages are a plus.

Responsibilities:

  • Monitor emergent issues across social media channels
  • Ability to work cross functionally on communications initiatives involving Community Support and Trust operations, Policy, Regulatory, Corporate and Crisis Management
  • Draft copy and publish content across different channels
  • Assist with developing playbooks and guidance on best practice
  • Assist with measuring campaign/project effectiveness
  • Support the team with the management of sensitive, high risk reactive & proactive communications on the company's social media channels

Requirements:

  • Experience managing crisis communications in digital channels
  • Comfortable in fast-paced, collaborative environments
  • Skilled in stakeholder communications and social media publishing tools
  • Available for non-standard work schedules including weekends

Next steps to apply:

Apply now with word document CV or email your CV direct for immediate review.