IT Business Analyst - Salesforce CRM - Public Sector

Location Dublin
Discipline: Technology
Salary: €60000
Contact name: Sowmya Rajendra

Contact email: sowmya@principlehr.com
Job ref: 3774
Published: about 4 hours ago
IT Business Analyst – Salesforce CRM | 12-Month Contract | Dublin | Public Sector

The Offer
  • 12-month FTC - PAYE
  • Annual Salary neg up to €60K
  • Dublin-based, hybrid model
  • Public sector digital transformation programme
We’re hiring an IT Business Analyst with hands-on experience delivering Salesforce CRM implementations at scale. This role sits at the core of a major transformation programme focused on overhauling systems, processes, and data across the organisation.

Key Responsibilities
  • Lead the business analysis workstream on a Salesforce CRM rollout
  • Facilitate workshops and gather requirements across multiple departments
  • Map and optimise existing processes using Lean methodology
  • Translate business needs into functional specs for dev teams
  • Engage stakeholders, manage change, and support solution delivery
 
What You’ll Need
  • Proven experience implementing Salesforce CRM in complex organisations
  • Strong background in process analysis, optimisation, and documentation
  • Skilled at working across business and technical teams
  • Public sector experience preferred but not essential
 
If you’ve delivered large-scale Salesforce projects and want to be part of a programme with real impact — this is worth a conversation.

Interested? Send your CV or LinkedIn profile to me directly to learn more.

Som | som@principlehr.com