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Customer Success Manager - Digital Media

Job Title Customer Success Manager - Digital Media
Job Type Contract
Salary £48,000 - £50,000
Location London
Our Reference 2369
Contact Name Hannah Cleary
Job Advertised about 2 months ago

Customer Success Manager - Digital Media

One of the world’s best known Tech/Media companies whose EMEA HQ is based in London would like to appoint a Customer Success Manager to manage, nurture and ensure R.O.I on each account is maintained.

Contract: 10 Months with strong chance of extension
Salary: £48,000 - £50,000 Per annum
Location: Remote ( UK London Office )

What you’ll do:

  • Lead customers through digital transformation with a clear view of customer objectives and key performance indicators.
  • Maximize value realisation and return on investment from the solutions and services they buy.
  • Build positive relationships at senior levels, including C-Level, within some of the biggest companies in the UK.
  • Track accounts’ performance and lead critical blocking issues with clear execution plan and drive to get closure.
  • Build a strong post-sales strategy

Your Profile:

  • Background within Digital Account Management
  • Strong interest and understanding of R.O.I and what success looks like for clients
  • Experience supporting clients with a spend in excess of £500K
  • Consultative approach to sales and renewals.

Apply today with CV, LinkedIn Profile or contact details to me Hannah Cleary in Principle. All communications will be treated in the strictest of confidence.

Careers at Principle