Customer Success Manager - Digital Marketing

Location London
Discipline: Media & Marketing
Salary: £60000-£64000
Contact name: Hannah Cleary

Contact email:
Job ref: 3086
Published: 12 days ago

Senior Customer Success Manager - Digital Marketing

A strategic Senior Customer Success Manager role has become available with one of the world's largest Media brands - within this CSM role, you will provide strategic support to top enterprise clients (3-4) using a consultative approach ensuring their customer journey with digital marketing tools is highly successful.

This is a non-technical, non-sales role - its focused on building strategic relationships with clients ensuring they adopt digital marketing tools.

The Offer

  • An annual salary of £64,000 per year
  • Hybrid working, 2 days a week onsite in central London in state-of-the-art offices, 3 days remote
  • 12-month contract initially with a strong possibility of being extended
  • Opportunity to work as part of a global, friendly, collaborative team with high-end digital clients.

What you need to succeed:

  • A solid background in Customer Success, Consultancy, Account Management building relationships with enterprise top-tier clients
  • A strong understanding of digital marketing, tools & software
  • Excellent communication skills
  • Comfortable dealing with C level stakeholders - meeting and presenting to.


Apply today with CV or LinkedIn Profile . All communications will be treated in the strictest of confidence.