Customer Success Manager

Location City of London
Discipline: Commercial
Job type: Contract
Salary: Up to £60000 per annum
Contact name: Rory Glass

Contact email: rory@principlehr.com
Job ref: 35960
Published: 6 days ago
Startdate: ASAP

Customer Success Manager - French Speaking

Are you ready to take your career to the next level with one of the world's fastest-growing Tech/Media companies? We're looking for a passionate French Speaking Customer Success Manager to join the team in London and help corporate clients achieve exceptional results.

Whats on Offer:

  • Competitive Salary: £60K per year

  • Flexible Work: Hybrid setup-50% in our state-of-the-art central London or Reading office

  • Contract: 12-month initial contract with a strong chance of extension.

  • Collaborative Environment: Work with a global team and high-end digital clients.


Your Role:

  • Be the go-to contact for customers, guiding them throughout their journey.

  • Develop measurable success plans to maximize ROI, helping to ensure satisfaction for their annual renewals.

  • Build and maintain strong relationships with senior-level executives, including C-Level, at some of the UK's largest companies.

  • Monitor account performance, tackle challenges head-on, and ensure timely resolution.


What You Bring:

  • You must speak French fluently

  • 5+ years of experience in post-sales account management in Digital Marketing, SaaS, Software, or a similar field.

  • Proven ability to manage large, global, and strategic accounts.

  • Experience working with high-spend clients.

  • A consultative approach to sales and renewals.


Interested?

Apply today with your CV or LinkedIn profile. All applications will be handled with strict confidentiality. Don't miss this opportunity to make a significant impact!