Client Experience Management Associate – Global Asset Management | Dublin (Hybrid) - 6 Month Contract (possibloe extnesion)
Are you an early-career professional looking to accelerate your growth in asset management? This is a rare opportunity to join a leading global investment firm in a role that sits at the heart of client experience, offering incredible exposure, development and ownership.
We're working with a globally renowned asset manager – one of the most respected names in the industry – to hire a Client Experience Management Associate based in Dublin. This is a hybrid role with a collaborative, high-performing team that puts client relationships at the centre of everything.
What you’ll be doing:
- Building strong service partnerships with institutional clients, with a focus on delivering consistently excellent support
- Owning and resolving client queries by coordinating across internal and third-party teams
- Supporting onboarding, change activities, and client solution delivery
- Diagnosing service issues and driving process improvements across operational touchpoints
- Collaborating closely with Relationship Managers and Service Managers to ensure seamless client experience
You’ll also contribute to strategic initiatives that continuously evolve the service proposition – this role is equal parts operational excellence, relationship management, and forward-thinking.
What you need to succeed:
- Experience in client services within asset or investment management (1–3 years ideal)
- A proactive, analytical mindset with strong attention to detail
- Superb communication skills and the ability to build trust with senior stakeholders
- Confidence using Microsoft Office, particularly Excel and PowerPoint
- Understanding of Irish institutional clients and DC retirement markets is a bonus
Why this role?
You’ll join a team where curiosity, ownership, and innovation are valued – and where your career development is actively supported. If you're looking to step into a role with real impact, long-term opportunity, and the prestige of working with a global investment powerhouse, this is your moment.