Client Relationship Manager – Global Social Media Platform

Location London
Discipline: Additional Areas
Salary: £70,000 - £80,000 pa
Contact name: Hannah Cleary

Contact email:
Job ref: 2992
Published: 2 months ago
Customer Success Manager – Global Social Media Platform

Are you a skilled Account Manager or Customer Success Manager? This position could be the next best challenge your looking for!

The Offer:
  • Salary: £70k - £80k per annum.
  • Contract: 6 months – with a high chance of extension.
  • Fully remote within the UK

Day to day :
  • Ownership of end to end conversations, revenue metrics and performance KPIs for a portfolio of 1000+ small and medium businesses
  • Resolving customer complaints quickly and efficiently while escalating blockers and generating ideas for improvement
  • Helping customers stay up to date on offerings by pitching relevant solutions via scaled methods like emails, video posts, group posts, webinars, etc.

Skills needed:
  • Excellent verbal and written communication skills.
  • Previous experience in promoting and selling products to a large book of business (500+ accounts)
  • Experience in deploying scaled communication channels like mass emails, video posts, text posts, etc.
  • Good command over data
  • An understanding of Ad sales industry

Apply today with CV or your LinkedIn profile for further information.