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Transactional Specialist Global Tech Co - Expired

Job Title Transactional Specialist Global Tech Co
Job Type Permanent
Salary Up to €0.00 per annum + Highly competitive Salary
Location Dublin South, Dublin
Start Date ASAP
Our Reference BBBH890_1530807057
Job Advertised about 3 years ago

Transactional Specialist Global Tech Co

Exciting opportunity to boost your career as a Transaction specialist within a global tech company based in Dublin South.

As a transactional specialist you will be working on Quality review and signature of IO's and contracts , processing credit or credit and rebills for issued invoices operating within a number of internal systems.

You will be working with Manila and Reno (Philippines and US) teams

As a transactional specialist some of your responsibilities would be

  • Exposure to SLA / MIS / Weekly / Monthly Reporting
  • Processing credits and debits for manual bill in SAP
  • Peer audit for completeness and quality on all cases
  • Manage adherence to SLA/KPIs
  • Provide reporting which will support monthly contractual agreements such as volumes, quality, and execution time
  • Understand and follow internal cross functional processes to support the wider team and escalate pending cases with Customer and internal teams

Skills required

  • Proficient in Microsoft Office applications
  • Must have high attention to detail, be effective at working both independently and as part of a team, and be comfortable working with ambiguous/undocumented processes.
  • Experience in Customer Service industry
  • Experience in working with email based workflow processes
  • Strong Communication skills

The Offer

This Transactional Specialist is a permanent role offering a highly competitive salary along with healthcare, bonus, pension, parking, 22 days holidays, paid sick leave, education support and training.

Apply today with CV in confidence to Som in Principle | 01 603 5075

Careers at Principle