Transactional Specialist Global Tech Co - Expired
|Job Title||Transactional Specialist Global Tech Co|
|Salary||Up to €0.00 per annum + Highly competitive Salary|
|Location||Dublin South, Dublin|
|Job Advertised||almost 3 years ago|
Transactional Specialist Global Tech Co
Exciting opportunity to boost your career as a Transaction specialist within a global tech company based in Dublin South.
As a transactional specialist you will be working on Quality review and signature of IO's and contracts , processing credit or credit and rebills for issued invoices operating within a number of internal systems.
You will be working with Manila and Reno (Philippines and US) teams
As a transactional specialist some of your responsibilities would be
- Exposure to SLA / MIS / Weekly / Monthly Reporting
- Processing credits and debits for manual bill in SAP
- Peer audit for completeness and quality on all cases
- Manage adherence to SLA/KPIs
- Provide reporting which will support monthly contractual agreements such as volumes, quality, and execution time
- Understand and follow internal cross functional processes to support the wider team and escalate pending cases with Customer and internal teams
- Proficient in Microsoft Office applications
- Must have high attention to detail, be effective at working both independently and as part of a team, and be comfortable working with ambiguous/undocumented processes.
- Experience in Customer Service industry
- Experience in working with email based workflow processes
- Strong Communication skills
This Transactional Specialist is a permanent role offering a highly competitive salary along with healthcare, bonus, pension, parking, 22 days holidays, paid sick leave, education support and training.
Apply today with CV in confidence to Som in Principle email@example.com | 01 603 5075