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Technical Support Engineer Global Tech Co - Expired

Job Title Technical Support Engineer Global Tech Co
Job Type Permanent
Salary Negotiable
Location Dublin City Centre, Dublin
Start Date ASAP
Our Reference TSE_1616177043
Job Advertised 8 months ago

Technical Support Engineer Global Tech Co

Are you an experienced Technical Support Engineer or System Administrator? Are you customer-focused? If YES, then the Principle team wants to talk to you about multiple Technical Support Engineer opportunities.

Principle have partnered with one of the fastest-growing global tech co to help build their Technical Support Engineering team here in Dublin.

Your day-to-day work

  • To provide customer support and manage customers' expectations and experience in a way that results in high customer satisfaction
  • To provide support to administrators and developers of organisation platform
  • To involve in triaging, troubleshooting, resolving, and providing root cause analysis for ServiceNow Product issues

Experience required

  • Solid experience in writing, debugging in one or more scripting languages: JavaScript, Python, Perl, Unix, Shell, Windows Shell
  • Good understanding of Networking concepts- TCP/IP, HTTP, Firewalls, etc
  • Good knowledge and understanding of RDBMS
  • Experience in using Linux/Unix or Microsoft Server

Good to have

  • Any exposure to Azure, AWS.
  • Experience working with ServiceNow platform
  • Experience providing SaaS/PaaS support


Apply Now with your CV or LinkedIn profile for this Technical Support Engineer position and similar other opportunities. Salary ranges from €60K up to €75K. For more details contact Som in Principle.

All applications to this Technical Support Engineer role and other similar roles are reviewed in confidence by Som. | 016035075

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