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NOC Support Global Telco 35-45k - Expired

Job Title NOC Support Global Telco 35-45k
Job Type Permanent
Industry
Salary €30000 - €40000 per annum + Attractive ++Benefits
Location Dublin City Centre, Dublin
Start Date
Our Reference BBBH855_1581688605
Job Advertised 5 months ago

NOC Support Global Telco €30-€40k
Requirement

A role has opened for an experienced NOC Support to join the Online Operations team for our client a major Global Telco.

As a NOC Support you actively monitor company's Network Incidents and be able to promptly respond providing L1 support and provide strong technical troubleshooting and escalate to relevant departments. Manage day to Day issues with connectivity.

Responsibilities

  • Respond to Network Incidents(alerts)
  • Good knowledge of Messaging(SS7/SMPP)Desirable
  • Good knowledge of networking protocols(TCP, UDP, DNS,HTTP,VPN)
  • Knowledge of IPV4/6 Desirable)
  • Monitor and escalate incidents to the right support team
  • Within the L1 Scope and to a high level of accuracy, review alerts, determine and resolve issues
  • Manage Mobile Operator queries
  • Work closely with the MOSE (Mobile Operator Support Engineering) Team
  • Provide feedback on existing L1 Triaging flows and then propose improvements


Skills

  • More than 1-year experience in any of the following, IT Service Desk, Carrier or ISP NOC Centre or similar
  • Ability to make quick decisions and handle multiple work flows
  • Experince with Telco Platforms
  • Excellent time management skills
  • Able to work Multiple tools/browsers at one time
  • Familiar with MS Office (Outlook, Word, Excel)


This NOC Support role offers an opportunity to become part of a vibrant and fast paced team. For further details email CV to Edward in Principle

Apply now for immediate consideration or call Edward for further information.
Edward Bennett | edward@principlehr.ie | 016035071

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