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IT HelpDesk Engineer €50-€60k - Expired

Job Title IT HelpDesk Engineer €50-€60k
Job Type Permanent
Salary Attractive ++Benefits
Location Dublin City Centre, Dublin
Start Date
Our Reference BBBH1093_1586521550
Job Advertised about 2 years ago

IT Helpdesk Engineer €50-€60k

Global Technology company who are rapidly expanding their EMEA operation are looking to appoint an IT Helpdesk Engineer Level1/2, working as part of a global highly collaborative team you will be providing a top-level IT support service to your colleagues acting as the first point of contact in relation to IT, desktop, mobile and application queries.

Your day to day will look like :

  • Provide the highest levels of customer service
  • First point of contact for troubleshooting or escalation of issues
  • Provide support for mobile and desktop, Network and Server issues
  • Ensure proper knowledge of procedure and recording and management of tickets
  • Provide follow up and second level support when needed

Your background will be :

  • Prior experience in a technical / helpdesk support engineer role Level 1/2
  • You will have a good knowledge of MacOS , Windows and linux platforms
  • Some networking knowledge would be desirable
  • Previous experience working from a ticketing system , escalation , resolution

What's in it for you?

The role offers a salary in the region of €50-€60k depending on experience.++ Benefits
Apply Now or send me your Cv , if you dont have Cv handy , apply with your LinkedIn :-)

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