Job

French Application Support Engineer SaaS

Role will be providing support for EMEA customers and more specifically the French market so good written and conversational French would be required

This role will be a 12 Month Contract

Are you an experienced Technical Support Engineer with a strong support background and good web knowledge in Cloud or SaaS Based Applications? Have you good background in the testing and debugging of Web Based Api's and proven Customer Service skills, along with knowledge and administration of Linux/Unix or Microsoft Server.

If this sounds like you please get in Touch !!

So, what's in it for you?

• Attractive Salary circa £50k d.o.e
• 33 Days Holidays per Annum
• Exposure to new technologies
• Manage Global Customer base
• Support and mentoring
• Career Progression

What will you be doing?

• Incident tracking, diagnosis, replication, troubleshooting and resolution of critical incidents.
• SME on platforms and technical issues
• Provide coaching and mentoring to junior engineers
• Manage all incidents to completion and provide excellent customer resolution
• Some working outside business hours (as needed) to provide 24x7 support

What to do next?

This French Application Support Engineer role offers an opportunity to become part of a vibrant and expanding team

Apply now for immediate consideration or call Edward for further information. Don't have your Cv to hand apply with your LinkedIn profile
Ed Bennett | + 443300526068