EMEA Technical Analyst -Resource Allocation- SaaS
|Job Title||EMEA Technical Analyst -Resource Allocation- SaaS|
|Salary||Attractive Salary D.O.E|
|Location||Dublin City Centre, Dublin|
|Job Advertised||24 days ago|
Sneior Technical Analyst - EMEA
Amazing opportunity for a Senior Technical Analyst to join the team of one of the world's fastest-growing tech companies. This is an exciting time as the company enter new markets and build out their teams further.
As a Senior Technical Analyst Rep, you will be responsible for the triaging and allocation of product support cases and the management and allocation of relevant teams and resources.
This is a 12-month contract role(view to perm)
So, what's in it for you?
- Attractive Salary circa €42k d.o.e
- 33 Days Holidays per Annum
- Work from Home
- Exposure to new technologies
- Support and mentoring within a friendly environment
What should you have?
- Proven and Demonstrated Customer Support background in a Technical Environment(SaaS, Cloud)
- Previous experience in resource allocation, escalation
- Previous knowledge working with or supporting tools such (Workday, Oracle, SAP, ServiceNow, etc) is desirable
- Experience providing customer support to cross-functional teams
What to do next?
This Senior Technical Analyst role offers an opportunity to become part of a vibrant and expanding team.
Apply now for immediate consideration or call Edward for further information. Don't have your CV to hand apply with your LinkedIn profile
Ed Bennett | + 35316035071 | firstname.lastname@example.org