Job

Ecommerce / Merchant Support Immediate Start

Exciting new opportunity for a Customer Onboarding specialist with background experience within helpdesk merchant /payment onboarding to join a global financial organisation in Dublin and help set up a new service desk.

Working as part of a team of 6 you will be responsible for engaging with clients and merchants helping them to onboard. You will also advise wider members of the team on the Product, Platform, Customer Handling and will become a Mentor to them in navigating the service help desk for Acquiring Operations for e-commerce.

The Offer

• €300 day rate
• The role will commence as a 6-month contract with the possibility of extension
• The opportunity to work as part of a new team and implement an ecommerce helpdesk from scratch
• Working within a friendly, highly collaborative team
• City centre location within a highly modern office

Background Experience

• Experience with Merchant Onboarding, Servicing, Helpdesk Functions,
• Good understanding of merchant /acquiring, ecommerce lifecycle
• Excellent communication skills

Interested in this Ecommerce / Merchant Support role? Apply with CV today for immediate review

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