Job

Customer Support Medical Devices German/French

Are you experienced in Customer support within medical devices or pharma or healthcare industry? Do you speak French and German? At least one language fluent and the other at a basic level? If so, this role is for you.

You will be joining a project product safety team within the organisation and will be working as a QA Analyst or a Customer Support specialist handling complaints on project products and vigilance.

What's in it for you?

• Salary: €38K
• Job Type: Permanent, full-time role
• Location: Tallaght, Dublin 24
• Benefits: Pension, healthcare, holidays, flexitime, education support, bonus, life assurance, etc

Your Background:

• Experience in customer support
• German & French speaker- fluency in one language and other with basic knowledge is required
• Previous experience within the regulated industry- medical devices/ pharma /biotechnology/healthcare

Your day to day work looks like:

• To ensure all orders received via telephone, fax, post, email & EDI are processed accurately upon receipt
• Take full ownership of all customer issues/complaints till resolution, including corrective and preventive actions
• To document the product complaints, investigation, response, and consulting activities on customer products, etc
• To participate in internal and external quality audits

Next Steps...

If you are a fluent German and/or French speaker and has a basic hold or the other language and has customer support experience within a regulated industry, Apply Now with your CV or LinkedIn profile for further info on this opportunity.

All CVs are strictly reviewed by Som in Principle. som@principlehr.com | 016035075