Job

Customer Support Medical Devices German/French

Are you experienced in Customer support within medical devices or pharma or healthcare industry? Do you speak French and German? At least one language fluent and the other at basic level? If so, this role is for you.

You will be joining a project product safety team within the organisation and will be working as a QA Analyst or a Customer Support specialist handling complaints on project products and vigilance.

What's in it for you?

• Salary: €40K
• Job Type: Permanent, full-time role
• Location: Tallaght, Dublin 24
• Benefits: Pension, healthcare, holidays, flexitime, education support, bonus, life assurance, etc

Your Background:

• Experience in customer support
• German & French speaker- fluency in one language and other with basic knowledge is required
• Previous experience within the regulated industry- medical devices/ pharma /biotechnology/healthcare

Your day to day work looks like:

• To ensure all orders received via telephone, fax, post, email & EDI are processed accurately upon receipt
• Take full ownership of all customer issues/complaints till resolution, including corrective and preventive actions
• To document the product complaints, investigation, response, and consulting activities on customer products, etc
• To participate in internal and external quality audits

Next Steps...

If you are a fluent German and/or French speaker and has a basic hold or the other language and has customer support experience within a regulated industry, Apply Now with your CV or LinkedIn profile for further info on this opportunity.

All CVs are strictly reviewed by Som in Principle. som@principlehr.com | 016035075