Job

Customer Support Executive German/French €38K

Do you speak German or French? And have you got any experience in Customer support? Looking for a new challenge or change then this might interest you. This is a Quality Assurance Analyst QA or Customer Support Specialist role to work with a global medical device company based in Dublin 24.

As a QA or customer support specialist, you will be joining their project product safety team and will be handling complaints within vigilance and project products.

What's in it for you?

• Job Type: Permanent, full-time role
• Location: Dublin 24
• Salary: €38K
• Benefits: Healthcare, pension, holidays, education support, bonus, life assurance +++
• Opportunity to work with a highly collaborative team within a well-known organisation

Your profile:

• Experience in customer support
• Fluent German and/or French
• Previous experience working within the regulated industry- medical devices/ pharma /biotechnology/healthcare within Quality Assurance or Regulatory Affairs is preferred

Your responsibilities:

• To ensure all orders received via telephone, fax, post, email & EDI are processed accurately upon receipt
• Take full ownership of all customer issues/complaints till resolution, including corrective and preventive actions
• Documentation of product complaints, investigation, response, and consulting activities on customer products, etc
• To participate in internal and external quality audits

What's Next?

Apply Now for this Customer Support Executive role if you are fluent in German and/or French and match most of the job requirements with your CV or LinkedIn profile or just your contact details. All CVs are strictly reviewed by Som in Principle.

som@principlehr.com | 016035075