Job

Client Experience Coordinator EMEA - Global Tech
One of the worlds largest tech brands who is committed to enhancing its customer journey and experience would like to appoint a Customer Experience Coordinator to support its CX team in EMEA.

What will you do

• As a CX Analyst you will be tasked with reviewing metrics, data and survey responses from customers and will transfer this information to a business format to tell a story and give a clear picture of what the data means to the business. You will be required to review audience data and develop a hypothesis.
• As a CX Analyst you will ask the right questions to stakeholders in order to get a clear picture. You will understand how to map this data to the voice of the customer.

Your Profile

• 3 years' + experience within Customer Experience, Sales Excellence, Process redesign within an EMEA support role.
• Experience supporting global teams across different time zones
• Comfortable engaging with stakeholders at all levels
• Ability to manage a high volume of work and prioritise your day

The Offer

• This role offers a salary of circa €45-50K
• The role will commence as an 11-month contract
• Its work from home right now - you will be provided with a laptop & mobile

Interested in finding out more? Apply today with your CV or LinkedIn profile