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Application Systems Engineer - CCaaS- Global Tech - Expired

Job Title Application Systems Engineer - CCaaS- Global Tech
Job Type Permanent
Salary Attractive Salary
Location Dublin City Centre, Dublin
Start Date
Our Reference BBBH1770_1622467939
Job Advertised 12 months ago

Application Systems Engineer - CCaaS - Global Tech
One of the fastest-growing online media/global tech companies would like to appoint a CCaaS Application Systems Engineer with hands-on Genisys Cloud implementation experience to their Global Contact Centre Team
You will be tasked with managing and implementing the companies CCaaS Solution including costing, schedules, and any workability issues
To be successful in this role, you will be a natural collaborator , interact with both Project Managers and Engineering and will take the lead in the facilitation and delivery of a successful system
In return , you will get

  • Attractive Salary above market rates
  • Work with one of the fastest-growing online media/technology companies
  • Affect real change in company transformation(make a difference)

To be successful in this role you will need:

  • Accredited Genisys Cloud Consultant
  • Strong knowledge and exposure to Genisys Cloud WFM
  • Hands on experience with NICE WFM v7.x
  • Proven track record working in telecoms/contact/ call centre
  • Experience in project management in a multi-disciplined and commercial environment.


  • Fluency in any additional language, spoken and written
  • Knowledge of the Google for Works suite
  • UAT planning
  • Advanced project management experience is a plus

Interested? Apply with CV, Linkedin Profile, or just your contact details for a more detailed and confidential chat with Ed Bennett Lead Tech Recruiter in Principle.

Careers at Principle