Job

Application Support Engineer SaaS

What's the Role?

As an Application Support Engineer, you will manage all critical incidents received from our SaaS Platform customers You should excel at establishing relationships and be a highly effective technical problem solver.

So, what's in it for you?

• Attractive salary circa €40k
• Exposure to new technologies and services
• Excellent Support and mentoring to progress career

What will you be doing?

• Assist customers with our application program interface (API) as their first point of contact
• Become a technical expert of the API Platform
• Serve as a liaison between our customers and internal engineers.
• Identify the issues and help translate them between the two groups, proficiently speaking both customer and engineer languages.

What should you have?

• Scripting knowledge(JavaScript, Python)
• Knowledge and troubleshooting of Enterprise Cloud/Web Applications
• Demonstrated experience debugging, triaging, escalation
• Experience with RESTApi, WebHooks, SOAPUI, POSTMAN

What to do next?

This Application Support Engineer role offers an opportunity to become part of a vibrant and expanding team

Apply now for immediate consideration or call Edward for further information. Don't have your CV to hand apply with your LinkedIn profile

Ed Bennett | 01 6035071