Technical Partner Operations Manager | London | £108,000 | Contract | Start ASAP
Location: Central London (Hybrid - 3 days onsite, non-negotiable)
Contract: 12 months · strong likelihood of extension
Salary: £108,000 per year
Employment: Inside IR35 · PAYE · Paid weekly every Friday via Principle HR
The Opportunity
A rare chance to work inside one of the world's leading global technology organisations, embedded within a team that manages relationships with strategic publishing and news partners across a suite of internal content and media products.
You'll sit between external publishing partners, offshore vendor teams and internal stakeholders - managing escalations, driving partner onboarding and keeping operations running smoothly at scale.
What's in it for you?
- Annual Salary of £108,000 doe
- 12-month contract - likelihood of extension
- Inside IR35 - PAYE - Paid every Friday via Principle HR
- Hybrid working model - 3 days onsite in Central London
Your day to day
- Manage relationships with external publishing partners - onboarding and ongoing support
- Oversee offshore vendor teams - first line of escalation when vendors cannot resolve issues
- Route and escalate tickets internally to engineering, product, legal and trust & safety
- Own SOPs, documentation and operational workflows for the team
- Work cross-functionally with PMs and engineering to improve product operations
- Track and report on operational metrics to drive continuous improvement
What you'll need:
- Partner or vendor operations management experience - essential - 5 - 8 Years.
- Client or publisher onboarding background
- Programme or project management skills
- Experience working in or alongside tech companies
- Confident communicator across technical and non-technical stakeholders
- Organised, process-driven and metrics-focused
- Tech, Publishing, or media industry experience - a advantage
How to Apply?
Apply Now with your CV or LinkedIn profile today for immediate consideration.
