Knowledge Management Content Writer - Global Tech

Location Dublin
Discipline: Media & Marketing
Job type: Contract
Salary: €65000 - €70000 per annum
Contact name: Hannah Cleary

Contact email: hannah@principlehr.com
Job ref: BBBH2143_1646742675
Published: about 2 years ago
Startdate: asap

Knowledge Management Content Writer - Global Tech

  • Contract: 11 month - with a strong possibility of permanency.
  • Salary: €65,000 to €70,000 Per Annum
  • Location: State of the art office based in Dublin - Hybrid work

 

An excellent opportunity has just become available with one of the worlds largest Platform's in the Travel & Tourism sector whose product and services are used by millions around the world every day, looking for an experienced Knowledge Management Content Writer. You will work with the Knowledge Program Managers, Knowledge Strategist and support the Knowledge Management Regional Manager to collect requirements, define, document and prepare content.

 

In this role, you will...

  • Write and review single-source-of-truth content (such as workflows and
    guideline documentation) for the internal knowledge platforms.
  • You will Elaborate workflows to include structured process steps; including systems and
    tools instructions
  • You will Create FAQs, macros, ensure work instructions meet content standards
  • Write and communicate complex concepts into clear, easy to understand communications and develop/execute communication strategies
     

 

We are looking for...

  • Good experience in knowledge management or content writing
    ● Excellent writing, editing, and proofreading skills
    ● Excellent communication and interpersonal skills
    ● Ability to think like a customer and understand agent behaviour
    ● project management methodologies, tools and phases.

 

Apply today with your CV, Linkedin profile, or just your contact details for further info on this and other Knowledge Management Content Writing positions. All communications will be treated in the strictest of confidence by Hannah in Principle.